FN
Fernando N

1 reviews | Active since Aug 2024

31 May 2021, 12:41

Vodacom fibre

If i could give 0 star i would. I got vodacom fibre. What alot of bs. Since i got it Feb April and now May month i have issues with the internet no connection for more than 7 days at a time. So for 1 month its going well next month i don't have wifi connection. And when i phone and ask for senior person they tell me they are in a meeting or busy. They will send them an email to contact me. No one contacts me ever. Vodacom is in breach of their end of the contract and i spoke to my attorney and we are going to sue vodacom and cancel the fibre line without any penalties

0
Replies (2)
Vodacom
Vodacom's reply31 May 2021, 12:46
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
FN
Fernando N's update31 May 2021, 13:48
Reviewer Update
Thats what you guys also said in February this year and still waiting for you to contact me