FN
Fernando N
1 reviews | Active since Aug 2024
31 May 2021, 12:41
Vodacom fibre
If i could give 0 star i would. I got vodacom fibre. What alot of bs. Since i got it Feb April and now May month i have issues with the internet no connection for more than 7 days at a time. So for 1 month its going well next month i don't have wifi connection. And when i phone and ask for senior person they tell me they are in a meeting or busy. They will send them an email to contact me. No one contacts me ever. Vodacom is in breach of their end of the contract and i spoke to my attorney and we are going to sue vodacom and cancel the fibre line without any penalties
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Replies (2)Vodacom's replyOfficial
31 May 2021, 12:46Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply31 May 2021, 12:46
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
FN
Fernando N's updateReviewer Update
31 May 2021, 13:48Thats what you guys also said in February this year and still waiting for you to contact me
FN
Fernando N's update31 May 2021, 13:48
Reviewer Update
Thats what you guys also said in February this year and still waiting for you to contact me
