VG
Veronica G

1 reviews | Active since Jun 2025

04 Jun 2025, 16:34

VODACOM FIBRE 👎

Simply ****ed off at the service care from Vodacom. I have no fibre/internet for going on over a week now, I have made numerous calls to the Vodacom fibre support centre logged complaints and ticket numbers etc only to be told over and over again that a tech would come out. I’m still yet to have that technician come out and assist!!! I always gave Vodacom the benefit of the doubt even when I was advised that their service would suck. But Vodacom you are now living up to all the bad reviews. How hard can it be to have a tech come out and assist paying clients? When you're trying to market ur service you have agents on foot day in and day out at our houses to sign us up but now when it matters you are unable to offer a efficient service to assist with a fault!! I will wait to see how long it takes for this to be seen and rep**** too and if anything even comes off this rant!

0
Replies (1)
Vodacom
Vodacom's reply05 Jun 2025, 08:16
Official
 
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team