DN
Delvine N
1 reviews | Active since Nov 2021
27 Mar 2023, 19:05
Vodacom fibre
Very bad service from vodacom fibre . No one can help you for weeks they giving me the run around regarding my internet . Paying for internet thats not even working. Pathetic service from vodacom.fibre .
Helpful (0)
Replies (6)0
Replies (6)
Vodacom's replyOfficial
28 Mar 2023, 07:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Mar 2023, 07:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
DN
Delvine N's updateReviewer Update
30 Mar 2023, 13:44THE WORST KIND OF SERVICE EVER RECIEVED FROM VODACOM BUSINESS FIBRE . OVER A WEEK AND STILL NO HELP FROM THE FIBRE TEAM . PATHETIC IF YOU ASK ME THESE PEOPLE DONT KNOW WHAT THEY DOING FOREVER ESCALATING NO BODY CALLS BACK .TAKE ULS BUSINESS ELSE WERE . YOU WILL GO BACK AND FORTH WITH THEM.
WHY NOT SEND ME A NEW ROUTER, ****LE AND SIM CARD ? INSTEAD OF ESCALATING FOR OVER A WEEK. VODACOM DOES NOT PRIORITISE WITH THEIR CLIENTS ABSOLUTELY USELESS.
WHY NOT SEND ME A NEW ROUTER, ****LE AND SIM CARD ? INSTEAD OF ESCALATING FOR OVER A WEEK. VODACOM DOES NOT PRIORITISE WITH THEIR CLIENTS ABSOLUTELY USELESS.
DN
Delvine N's update30 Mar 2023, 13:44
Reviewer Update
THE WORST KIND OF SERVICE EVER RECIEVED FROM VODACOM BUSINESS FIBRE . OVER A WEEK AND STILL NO HELP FROM THE FIBRE TEAM . PATHETIC IF YOU ASK ME THESE PEOPLE DONT KNOW WHAT THEY DOING FOREVER ESCALATING NO BODY CALLS BACK .TAKE ULS BUSINESS ELSE WERE . YOU WILL GO BACK AND FORTH WITH THEM.
WHY NOT SEND ME A NEW ROUTER, ****LE AND SIM CARD ? INSTEAD OF ESCALATING FOR OVER A WEEK. VODACOM DOES NOT PRIORITISE WITH THEIR CLIENTS ABSOLUTELY USELESS.
WHY NOT SEND ME A NEW ROUTER, ****LE AND SIM CARD ? INSTEAD OF ESCALATING FOR OVER A WEEK. VODACOM DOES NOT PRIORITISE WITH THEIR CLIENTS ABSOLUTELY USELESS.
DN
Delvine N's updateReviewer Update
03 Apr 2023, 08:55VODACOM FIBRE IS THE WORST KIND OF SERVICE WOW . THESE PEOPLE CAN NOT HELP YOU THEY THEMSELFS DONT KNOW WHATS GOING ON . ALWAYS ESCALATING . USELESS DONT GO WITH VODACOM.
DN
Delvine N's update03 Apr 2023, 08:55
Reviewer Update
VODACOM FIBRE IS THE WORST KIND OF SERVICE WOW . THESE PEOPLE CAN NOT HELP YOU THEY THEMSELFS DONT KNOW WHATS GOING ON . ALWAYS ESCALATING . USELESS DONT GO WITH VODACOM.
DN
Delvine N's updateReviewer Update
03 Apr 2023, 11:31Vodacom Fibre does Not put their customers needs first . They do nothing to solve a issue . VODACOM FIBRE IS A NO NO
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Delvine N's update03 Apr 2023, 11:31
Reviewer Update
Vodacom Fibre does Not put their customers needs first . They do nothing to solve a issue . VODACOM FIBRE IS A NO NO
DN
Delvine N's updateReviewer Update
11 Apr 2023, 10:10Weeks later still nothing .
VODACOM FIBRE HAS NO CUSTOMER SERVICE ITS A NO NO USELESS AND SAD . I REGRET GOING WITH VODACOM . AND WORST THEY DOING NOTHING TO FIX MY PROBLEM NOTHING AT ALL.
VODACOM FIBRE HAS NO CUSTOMER SERVICE ITS A NO NO USELESS AND SAD . I REGRET GOING WITH VODACOM . AND WORST THEY DOING NOTHING TO FIX MY PROBLEM NOTHING AT ALL.
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Delvine N's update11 Apr 2023, 10:10
Reviewer Update
Weeks later still nothing .
VODACOM FIBRE HAS NO CUSTOMER SERVICE ITS A NO NO USELESS AND SAD . I REGRET GOING WITH VODACOM . AND WORST THEY DOING NOTHING TO FIX MY PROBLEM NOTHING AT ALL.
VODACOM FIBRE HAS NO CUSTOMER SERVICE ITS A NO NO USELESS AND SAD . I REGRET GOING WITH VODACOM . AND WORST THEY DOING NOTHING TO FIX MY PROBLEM NOTHING AT ALL.
DN
Delvine N's updateReviewer Update
17 Apr 2023, 06:465 weeks now no internet no one is able to help me . I must be paying for something i was unable to use . Really the worst service ever .
DN
Delvine N's update17 Apr 2023, 06:46
Reviewer Update
5 weeks now no internet no one is able to help me . I must be paying for something i was unable to use . Really the worst service ever .