Vodacom Fibre

On November 24th I phoned Vodacom to cancel a fibre account. They said we must give a month's notice, which is fine. Reason for canceling is because it was in tenants place and they did not pay their part. So expenses was on my mom.

Vodacom said that fibre will be off from 24th of December.

And it was. But still my mom complained that it gets added on her account. It is month to month contract. And when I logged into the app the tenants is using it again.

Well I emailed vodacom on the 9th of February to query this. Got an reference number SR***.

Still waiting for someone to phone me. And I know once again my mom needs to pay for this.

So Vodacom sort out your stuff!!!