DL
Dominique L

1 reviews | Active since Jan 2021

11 Nov 2021, 17:08

Vodacom Fibre

I app**** for the activation of fibre at my new residential address on 7 October, l was told it would take 21 working days, it's now day 26. I have made several phones, sent emails, each consultant l speak to gives me a different reason as to why it's not working. Unfortunately my patience has now worn thin, this is unacceptable in an environment where connectivity is necessary for business.

0
Replies (1)
Vodacom
Vodacom's reply12 Nov 2021, 07:21
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team