Vodacom Fibre ****

Vodacom Fibre. There was octotel Fibre that was installed at my house and the service provider is Vodacom. The installation was done in October and I was supposed to receive a router for free for December and I was going to start paying for the service in January. The router never arrived. I went to a Vodacom shop here in George and they told me that since it was a walk in they can't help me I'll have to call their call center. The call center said they will send the router. They started deducting in January an amount that I did not sign for in the contract and I reversed the debit because I didn't use the service. In February they deducted double. I called them and they told me that the sales consultant **** when she said I'll pay R250. I called again in March and asked them to cancel my contract but told me to pay for the labor fees. I then gave up and agreed to continue with the contract. They paid me back the doubled debit. I called them last month after they debited and they told me that the router that I was supposed to get is out of stock and would give me a new one which will cost R750 a month. Just imagine from R250 to R750. I just wish I could stop all this because it's really draining having to do all of that calling and reversing money. I'm just afraid that it will affect my credit score