NK
Neethu K

1 reviews | Active since Apr 2018

25 Jul 2019, 14:54

Vodacom Fibre

Very poor customer provision of Vodacom Fibre.......no estimated time of arrival of WIFI...no one at the call centre, Vodacom Fibre has the answers.... outage for more than 24 hours without feedback ...absolute poor service delivery

0
Replies (1)
Vodacom
Vodacom's reply25 Jul 2019, 16:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team