FS
Frans S
1 reviews | Active since Feb 2019
12 Feb 2019, 22:04
Vodacom Fibre
Our Fibre was off for 24 hours on Sunday till Monday. Up for 2 hours then down again! Last night it was down again. Tonight it is down again!!! Every time I phone support they just say technician is looking Why should I keep on paying for a service that is never available!
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Vodacom's replyOfficial
13 Feb 2019, 07:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Feb 2019, 07:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team