NW
Nathan W
1 reviews | Active since Jan 2019
29 Jan 2019, 15:34
Vodacom Fibre
Hi, its been a good few days now and I havent heard back from you . I have been billed incorrectly for quite some time now, I have send through my information and the Service Request number is SR190 ********** 22.
I need to know what is happening with my account and when you will pay my money back.
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Vodacom's replyOfficial
29 Jan 2019, 15:41Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jan 2019, 15:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team