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Olivia M

1 reviews | Active since Jan 2019

24 Jan 2019, 17:20

Vodacom Fibre

Vodacom home fiber -Kibler park - Horrible service received from call centre and Vodacom stores .......still waiting from 21 Dec 2018 for installation and call centre and no one at Vodacom interested to help .

Only service provider in the area and no customer respect to even call them back after numerous calls and visits to the stores for help . I have been a loyal customer for many years and truly dissapointed overall

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Replies (1)
Vodacom
Vodacom's reply24 Jan 2019, 17:32
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team