SN
Sone N
1 reviews | Active since Jul 2015
24 Jan 2019, 15:44
Vodacom Fibre
Service Request number: SR190 ********** 84 Vodacom Fibre Installation was booked for the 5th of January, nobody pitched. I've made several calls to Vodacom to reschedule the installation with no luck so far. This is the wort service I have ever received. I'm running an online business. I have already cancelled my Telkom line as Vodacom was supposed to go live the end of January, that means I will be without internet as from the end of January. Absolutely pathetic.
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Vodacom's replyOfficial
24 Jan 2019, 15:58 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Jan 2019, 15:58
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
SN
Sone N's updateReviewer Update
25 Jan 2019, 09:34This is impossible as I have the phone with me the whole day, this is a business number. The Fibre Team is of no help. Phoned them numerous times, they just escalate the matter and we receive no response.
SN
Sone N's update25 Jan 2019, 09:34
Reviewer Update
This is impossible as I have the phone with me the whole day, this is a business number. The Fibre Team is of no help. Phoned them numerous times, they just escalate the matter and we receive no response.