Vodacom Fibre

I have had the worst service from Vodacom fibre when requesting to cancel an application. It has taken over a week to process the cancellation and I’m being given the run around by their contact centre. Whenever you request to speak to a supervisor,there’s none available. Their consultants regurgitate the same story repeatedly and are blatantly rude to top it off. One is promised call backs that never transpire and is made to feel like Vodacom is doing me a favour.