CW
Cheryl W

1 reviews | Active since Nov 2010

10 Jul 2018, 11:02

Vodacom Fibre

3rd post. Still no word from Vodacom about my fibre which has been installed and HO is unable to "see" my router. Getting the standard reply which all complaints received, but day 5 and not a word from them. Take fibre from anybody except Vodacom, they don't care about their customers. No word about what is happening, nobody can explain what is wrong, nothing. Their service is just beyond ***********

0
Replies (2)
Vodacom
Vodacom's reply10 Jul 2018, 11:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

CW
Cheryl W's update10 Jul 2018, 11:09
Reviewer Update
Vodacom, you said this on Friday already, I don't believe it anymore, fix my fibre and I may then post a better review here