1 reviews | Active since Nov 2010
VODACOM FIBRE
Update on Vodacom fibre. 2 weeks ago fibre was installed in my home. It didn't work, after writing a review here I got another person who came out and failed to connect me again. This person found our fibre had been damaged by them digging outside in the street. Today a third person came out after the maintenance team had fixed the issue, Vodacom HO can't find the router. he loads a new one, they cant find it. After 2,5 hours of pointless back and forwarding, the tech leaves saying that a Vodacom tech has to come out and find the problem. So what now? 2 weeks and nothing has been achieved. Don't do Vodacom fibre people. Another weekend without internet, that makes 3 in a row now.
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Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
