FV
Faizal V

1 reviews | Active since May 2019

08 May 2024, 15:05

Vodacom Fibre *******

If there was an award for the most *********, *******, HORRIBLE & MISERABLE & TERRIBLE CUSTOMER SERVICE Fibre company to deal with … VODACOM FIBRE will take the award every time. They deserve a MINUS 5 Star rating. From their unprofessional consultants, sub contractors to management … who think they are offering us a free service as opposed to us paying for the said service. NEVER EVER take a fibre contract out, unless you have tonnes of patience, willing to let your business suffer and get R200 compensation for 2 weeks of downtime!

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Replies (1)
Vodacom
Vodacom's reply09 May 2024, 08:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team