Vodacom Fibre

Item: Vodacom
Rating: 1
Author: Johan B

Vodacom Fibre U said 3 days ago u are busy with upgrades.My 20mb line is running at 6mb.What is your excuse now !!!!

Helpful (0)

Replies (2)

Vodacom's replyOfficial

09 Apr 2018, 10:51

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom's reply09 Apr 2018, 10:51

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Johan B's updateReviewer Update

29 Jun 2018, 07:23

Good day So vodacom sent me al ow data warning ?!!! I pay for a' UNCAPPED' 20mb line They threaten to reduce my 20mb line speed to 2mb because according to them i have used more than 50% of my UNCAPPED data ? Vodacom are u kidding.What a Joke ! How many times do i have to report your pathetic service !

Johan B's update29 Jun 2018, 07:23

Reviewer Update