1 reviews | Active since Jan 2018
Vodacom Fibre
On the 9th November (about 8 weeks ago) I signed a contract with Vodacom for fibre for our house. After many contacts with the Sales rep and vodacom call to the contact centre, I still have not heard anything!!!
Today, I have made numerous calls to the contact centre, but still have not heard anything. I have requested to speak to management, yet no one has put me through to someone whoo can resolve the issue.
The promise when we signed was that it takes a week for installation. If you contemplating getting fibre, I suggest you try someone else.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day Colin ,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Vodacom Consumer Website Team
Good day Colin ,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Vodacom Consumer Website Team