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Nokukhanya D
1 reviews | Active since Feb 2024
06 Feb 2024, 11:43
Vodacom fibre
Vodacom is the worst service provider. Our fibre has been off for 2 weeks, they keep lying about sending a technician to our house. They keep closing our service request as resolved when they haven't done anything. Their call agents are ****s who dont want to give managers contacts for escalation. Worst, bad, horrible service provider. No one compares to them.
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
06 Feb 2024, 12:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply06 Feb 2024, 12:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
06 Feb 2024, 12:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply06 Feb 2024, 12:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
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Nokukhanya D's updateReviewer Update
06 Feb 2024, 13:35Hi, thank you for your response. Kindly call my husband, who is the contract holder and very unhappy customer, his name is Mlungisi Dlamini, number to call is ***.
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Nokukhanya D's update06 Feb 2024, 13:35
Reviewer Update
Hi, thank you for your response. Kindly call my husband, who is the contract holder and very unhappy customer, his name is Mlungisi Dlamini, number to call is ***.