TH
Thebe H
1 reviews | Active since Nov 2019
22 Nov 2019, 19:09
Vodacom Fibre
I have been trying to get my home fibre line up and no one seems to know what's happening or why after a million reboots and service requests it is STILL not working?! Come on!!!!! Urrrrrgh. I'm not one to go on to this platform but damn...it's enough now. You've exhausted my patience and you are now diminishing my peace. FIX IT!!! ENOUGH WITH THE STORIES, JUST FIX IT!!! 24 to 48 hrs everyday!!!!
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Vodacom's replyOfficial
24 Nov 2019, 11:30Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply24 Nov 2019, 11:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team