Vodacom Fibre

I signed up for Vodacom Fibre September 2020 a 2 year contract with a lady that came to our door advertising the Fibre packages from Vodacom when I still lived In a complex in Muizenberg. Fibre was Installed a few day later. In February 2021 I relocated and phoned Vodacom as I wanted a relocation on the Fibre. I was out through from department to department no one could assist me. When asked for my ID number I was told that someone else name popped up with mine. I was also informed by the consultant over the phone that a company is registered under my name from Joburg. I was shocked when I found this out the lady gave me more information about the company and people registered under my name. I then requested a copy of my contract via email from vodacom and to this day never received any. I also asked for a cancelation on the contract because I am paying for fibre while other people are using it too. I got a bill of Plus minus R7000 that I must pay in order to cancel. I was gonna pay a cancelation fee because I understood how the contract work but finding that other people were benefiting from my Fibre I refused to pay that money because this is *****. I went to a vodacom store in blue route mall where I was told they cannot assist me with that they only a franchise and gave me a number that I should phone. I phoned the number and was out through from one person to another again. I am paying for Fibre that I am not using since February 2021 and we are in June 2021 now. All I got from vodacom was a bill if I should cancel. No one sent me copy of my contract as requested and no one can answer me about the company that is registered under my name and how it got there. This is ***** and completely ridiculous. All I get is numbers that I should contact and then no one can assist me anyway. Vodacom Fibre is not worth it.