kA
kyle A
1 reviews | Active since Sept 2015
08 Jul 2020, 06:58
Vodacom Fibre
Good day 2 weeks ago a guy came to my house from vodacom and I signed papers provisionally as he mentioned and advised me that they want to see who willl be the leading ISP in our area, he also advised me that I'm not bound to it so this meaning that I have the option to decide on other Fibre ISP providers. But yesterday a router was delivered to my house .I did not open it and did not not confirm that I'm taking the deal. I am sitting with a router and no fibre in our area as yet.What is Vodacom trying to achieve here this is unacceptable.
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Vodacom's replyOfficial
08 Jul 2020, 09:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Jul 2020, 09:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
kA
kyle A's updateReviewer Update
11 Jul 2020, 15:01Good day still no news from vodacom
kA
kyle A's update11 Jul 2020, 15:01
Reviewer Update
Good day still no news from vodacom