Vodacom Fibre

Worst customer service. I requested a relocation for fibre and they advised that it would take 30days. I had to call their customer support ever day to explain my situation to a different agent every day. The only answers they could give me was I logged a ticket, it will be escalated. You will be contacted in 24hours. 24hours passed and I was never contacted. I ended up calling vumatel myself only to find out that the order was never finalised. Even when I had cancelled they told me 72hours to cancel and guess what they still have not cancelled the order with vumatel. Terrible service. All they say is the person at the back office is dealing with it. I