Vodacom fibre

Item: Vodacom
Rating: 1
Author: Paul N

I been with Vodacom from 2020.I want to cancel and upgrade to a better line speed on my fibre.Vodacom do not get back to me i spoke to a couple of people.The firs time i called is 3weeks back.The service you get is some of the worse i ever experienced.My advise is to find a different provider if you are looking for fibre.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

05 Jul 2024, 10:18

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply05 Jul 2024, 10:18

Official

Paul N's updateReviewer Update

05 Jul 2024, 10:20

Lets see if your team will get back to me.Lol.That is what i have been told for a couple of weeks.We will get back to you.What a joke

Paul N's update05 Jul 2024, 10:20

Reviewer Update

Lets see if your team will get back to me.Lol.That is what i have been told for a couple of weeks.We will get back to you.What a joke