JN
Joseph N
1 reviews | Active since Feb 2014
24 Jul 2023, 04:52
Vodacom Fibre
My Vodacom Fibre had been off since 15h30 23/07/2023,its now 05h00 24/07/2023 and its till off. I am paying for a service i expect a service to be delivered.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
24 Jul 2023, 07:30Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Jul 2023, 07:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
JN
Joseph N's updateReviewer Update
24 Jul 2023, 11:03Now its been 19hours without fibre. Still no one contacted me what **** service
JN
Joseph N's update24 Jul 2023, 11:03
Reviewer Update
Now its been 19hours without fibre. Still no one contacted me what **** service