SN
Shashi N

1 reviews | Active since Apr 2021

12 Apr 2021, 11:10

Vodacom Fibre

I have been struggling since January to get my fiber activated! I’ve spent more than R5 000 buying data for the wifi router instead of having an actual fiber line, I’ve tried calling Vodacom numerous times and even visited many of their stores. Till this date (12 April) I still have no fiber in my home. I haven’t received and call backs from Vodacom even though they assure me that I will get a call back. If I had known it would take this long, I would’ve taken my business elsewhere, Vodacom is honestly dissapointing

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Replies (2)
Vodacom
Vodacom's reply12 Apr 2021, 12:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
SN
Shashi N's update12 Apr 2021, 14:41
Reviewer Update
I do hope someone calls as I’ve been promised this before