EB
Emmie B
1 reviews | Active since Nov 2022
07 Jul 2023, 10:13
Vodacom Fibre
Moving your fibre after moving home is supposed to take 7 - 14 days according to Vodacom. Today is day 43. Everytime I call the case us escalated to the manager and nothing gets done. I have called everyday confirming the new address and every day we wait around for nothing. Worst service ever.
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Vodacom's replyOfficial
07 Jul 2023, 12:01Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jul 2023, 12:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team