Vodacom Fibre

Vodacom/Vumatel suddenly no internet, no explanation. Less speed, same price. I recently relocated and had to go over to Evotel but still through Vodacom. First of all, it was a nightmare getting the relocation and activation done. I was offered a 60/60 line at R649 pm for three months and then it would go up to the normal R749 pm. So my first debit order was R849, but I just left it as that, because I didn't want to spend another 100 hours on the phone to get it sorted. So today I received a mail from Vodacom stating that Vumatel had now taken over the Vodacom Fibre and that I will now have a 50/25 line. What the hell!!!! When I phoned Vodacom to enquire about this I was told that Vumatel does not have the infrastructure to give me a 60/60 line. Ok, so I am now just supposed to accept this???? I did not agree to this. My internet is already non existing. Where do I have this resolved so that I can have my 60/60 line as per what I agreed to?