CK
Christo K
1 reviews | Active since Dec 2019
02 Feb 2023, 18:47
Vodacom Fibre
Absolutely disgusted with the service I got from Vodacom. It has been now 15 days trying to sort out our Fibre line (that is down) . Phone MULTIPLE TIMES the call center , each time the same story "we are escalating the issue, it's a high priority" Vodacom is quick to issue you a contract binding you for 24 months... Very disappointed!
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Vodacom's replyOfficial
03 Feb 2023, 08:37Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Feb 2023, 08:37
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team