Vodacom Fibre

I cancelled my fibre with them in Feb to make sure my new service provider can be active on the 1st April, i called them on the 31st march to make sure everything is okay, they told me midnight it will de cancelled, on the 1st, RSA web says the line is not released, I called Vodacom again, they tel me the line isnt released, they will log a release now which is on the 1st April 5pm, its the 2nd April, i am still on a call with them! i am sitting without internet for 2 days now for my business! This is ridiculous!!!