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pam Z

1 reviews | Active since Oct 2013

17 May 2023, 15:27

Vodacom Fibre

Don’t ever apply for fibre from Vodacom they are useless 3 months down the line and I have two routers one LTE stick which they cancelled and second router never sent an LTE stick in the box, whilst I wait for fibre. Which I can’t get either because they are incapable of putting in my correct address on delivery from Ram I have had 100 different excuses as to why they can’t sort this out I cancelled today placed order on 23rd Feb 2023z Cool ideas whom I was with for 4 years could not pick up My fibre line waited 3 weeks cancelled. I now have app**** to Afrihost whom seem to be on top Of their game 🙈

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Replies (1)
Vodacom
Vodacom's reply18 May 2023, 07:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team