AB
Andre B
1 reviews | Active since Feb 2024
05 Feb 2024, 21:28
Vodacom fibre ****
Never get a fibre contract from vodacom. I have been a vodacom customer for many years. After upgrading my fibre contract I am paying for two fiber lines every month. After many phone calls and Emails I have given up to get my problem solved. No feedback or replies on emails or phone calls. Never had bad service like this in my life.
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Replies (1)Vodacom's replyOfficial
06 Feb 2024, 07:26Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Feb 2024, 07:26
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
