AB
Andre B

1 reviews | Active since Feb 2024

05 Feb 2024, 21:28

Vodacom fibre ****

Never get a fibre contract from vodacom. I have been a vodacom customer for many years. After upgrading my fibre contract I am paying for two fiber lines every month. After many phone calls and Emails I have given up to get my problem solved. No feedback or replies on emails or phone calls. Never had bad service like this in my life.

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Replies (1)
Vodacom
Vodacom's reply06 Feb 2024, 07:26
Official
 
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team