FP
Fatima P
1 reviews | Active since Jun 2021
07 Jun 2021, 17:46
Vodacom fibre
I done my cancellation for fibre in March because I was moving to an new place and it's already June and they are still charging me for my wifi I even app**** for another one in fine but the network is very bad I phone them to come and check but no one has ever came I have been calling them every day but no proper response
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Replies (1)Vodacom's replyOfficial
08 Jun 2021, 07:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Jun 2021, 07:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
