FP
Fatima P

1 reviews | Active since Jun 2021

07 Jun 2021, 17:46

Vodacom fibre

I done my cancellation for fibre in March because I was moving to an new place and it's already June and they are still charging me for my wifi I even app**** for another one in fine but the network is very bad I phone them to come and check but no one has ever came I have been calling them every day but no proper response

0
Replies (1)
Vodacom
Vodacom's reply08 Jun 2021, 07:16
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team