MM
Mark M

1 reviews | Active since Jul 2018

09 Jul 2018, 17:57

Vodacom fiber...dont use...it is despicable service

Ordered vodacom fiber...installed in a week with vumatel...after 10 calls over 2 months no wifi no return calls 3 service requests logged...finally cancelled the service and again 10 calls in the last two weeks with promises of addressing the issue ... today spent 2 hours on hold to have the call dropped again and again...the service and people in the call centre are unproffessional...dont use them ... they make it impossible to utilse a service othe companies so easily provide...useless and throughly frustrating...use anyone else...last service requestVodacom: Vodacom: Service request SR180 ********** 61 update NoReply(2-GUSTUH).

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Replies (1)
Vodacom
Vodacom's reply09 Jul 2018, 20:56
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

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Regards

Vodacom Consumer Website Team