Vodacom Fiber - would not recommend

Utterly disappointed with the level of service I am receiving from Vodacom.

I usually only make use of MTN (who I don't have any issues with for the last 15 years) but Vodacom had a good deal running on their fiber lines, so decided to take it. What a mistake.

I have had the modem installed in my residence for over a week with no internet access thus far. I have logged a call twice in the last week. Both times the different call agents reassured me that issue will be sorted out a.s.a.p. Until today, nothing has been sorted out. Being a part time student, internet is essential when needing to join online classes and perform online resource for assignments that are due in the next 2 weeks. The lack of internet from Vodacom is forcing me to buy data from MTN in order to meet my academic commitments. Don't see why I need to buy extra data from MTN when I have a fiber contract with Vodacom.

I feel like Rain would have been a better option than them.