HK
Heinrich K
1 reviews | Active since Nov 2021
05 Nov 2021, 19:21
Vodacom fiber worst service ever
I have a Vodacom fiber contract ,since Monday 1Nov I had no fiber connection after several calls to Vodacom fiber call center and alot of promises I am still without fiber connection this is now day 5 and Vodacom did not help me.Is this the help you can accept from SA biggest service provider,Pathetic service' I will be cancelling my account!Thanks for nothing
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Vodacom's replyOfficial
08 Nov 2021, 08:39Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Nov 2021, 08:39
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team