AM
Ayanda M
1 reviews | Active since Apr 2021
05 Apr 2021, 11:25
Vodacom fiber worse service provider
Worse service ever from vodacom fiber, I've been trying to resolve my query for over a week yet absolutely nothing has been done
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 Apr 2021, 11:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Apr 2021, 11:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AM
Ayanda M's updateReviewer Update
07 Apr 2021, 09:15This no feedback on my query instead I got an email that query is closed, no resolution or explanation I've called your call centre twice this morning and calls keep getting cut off ,no one bothers to call back or respond to emails. Am losing business business because I still do not have internet . Am paying for a service and it's only fair that I receive the service I paid for, this just beyond pathetic.
Vodacom shouldn't bother being in business if they cannot service their clients.
Vodacom shouldn't bother being in business if they cannot service their clients.
AM
Ayanda M's update07 Apr 2021, 09:15
Reviewer Update
This no feedback on my query instead I got an email that query is closed, no resolution or explanation I've called your call centre twice this morning and calls keep getting cut off ,no one bothers to call back or respond to emails. Am losing business business because I still do not have internet . Am paying for a service and it's only fair that I receive the service I paid for, this just beyond pathetic.
Vodacom shouldn't bother being in business if they cannot service their clients.
Vodacom shouldn't bother being in business if they cannot service their clients.