Vodacom Fiber- worse experience

I made an unfortunate mistake to choose Vodacom as my service provider for Fiber. My installation took place on the on the 29th Nov and since I’ve made constant calls to the fiber call center and of course I’ve escalated my query to the manager and still I have no connectivity. I am waiting on days for a so called technician to call me. I’m now without internet access for over 3 weeks. This is by far the worse service i’ve experienced and my horrid experience is still on going, Vodacom is a definite no no.