Vodacom fiber worse customer service!!!!!

Item: Vodacom
Rating: 1
Author: Nehemiah I

We had a failed internet 30 Sept and after 30 phonecalls and emails no lone calls back to sort this problem out. All you hear is escalated the problem. One week later same problem R400 later wasted in airtime and no Fibre.

Please don't use vodacom for Fibre customer service is the worse.

#vodacom

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Replies (1)

Vodacom's replyOfficial

06 Oct 2022, 08:26

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply06 Oct 2022, 08:26

Official