VODACOM FIBER WOES

on the 24th Jan 2025 I app**** for a Vodacom Fibre connection - items were delivered with 2 days - I was very impress - But that where it ended.

On Saturday the line went down, they repaired it - which lasted less than 24 hrs. On Monday I logged another call as the line was down again, and was given another SR No. I called on Tuesday afternoon they said that there had been no movement on the service request and they would chase it up, and I would get a call Wednesday morning. Wednesday came and went - no resolution. I called Thursday, they promised to call be back within the hour .... no call was received. I called Thursday afternoon again, still nothing, I then received an email stating the fiber issue was resolved .... But the line is still down, I send a reply stating that the Fiber was still down and therefore resolution email was incorrect - they informed me that the Ticket was closed and I would have to make a new service request, which I did. I have called 4 times today with still no resolution in site..... BIG MISTAKE GOING WITH VODACOM - Service a really bad - now they tell me their system is down so they cannot give me any information