Vodacom fiber & Vumatel worse service delivery ever😡

Hi All.

I app**** and was approved for fiber connection at vodacom. So I had a pre existing fiber connection and my previous Service provider was also using Vumatel as a fiber provider. So since Wednesday I have been trying to get the fiber activated. So yesterday they requested that I get ask my previous service provider a confirmation letter from Vumatel as proof that the fiber line was released. Which took me 2 minutes to get. Now since yesterday Vodacom fiber has been telling me that a request was send to Vumatel to activate my fiber line. The person assigned the ticket was Thabang. I have been hearing the same story since then. Again I phoned and was told numerous different stories about the activation. This morning around 9:39 I received a sms to say they are busy with the activation process. About an hour ago I called again and the I was told that nothing has been done, but they will send my information through to Vumatel standby technician. But I mustn't get my hopes up that my line will be activated as Vumatel is working on scaleton staff. So I have been send from pillar to post and **** to by numerous Vodacom employees and the email confirmation from yesterday that my ticket was assigned to Thabang and the sms this morning was all a lie. I have spend over R600 on data, as we do not have DSTV and rely heavily on fiber. If I knew this would happen, I would have never changed my service provider. Thus is redicelous service and unbelievable that no one has any conscious as they lie to a person. There is no sense of urgency.