Vodacom fiber to the home issues

We have moved our wifi to Vodacom from a local company that provided us with a dish, with the idea that we would take Vodacom's fiber to the home package. The package was cheaper, with a bigger line as we started working from home. But to my discuss, we have endless problems with fiber for Vodacom. We have a drop in fiber at least twice a day, although it is only for a minute or so, when you are on a teams call and this happens, it is extremely frustrating. We had a senior technician that came out and his feedback to us is "It is not the connectivity, but the infrastructure that is giving an issue". This is extremely bad service from such a big company. We regret the the decision to go over to Vodacom fiber. But we are signed up and need to keep the fiber for at least a year, so to prevent to R2500 installation fee. But once That has passed, I am moving to another provider. That is a promise.