VODACOM FIBER TO THE HOME! HORRIBLE

Item: Vodacom
Rating: 1
Author: Dewald G

I have been trying more that 3 weeks just to get a simple reply from the Vodacom Fiber to the Home team They all are **** to me telling me that they will call me back, but no one does. We have been trying our best just to transfer our ownership from our personal account to our business. The person that worked with our request is Peter Ganca. Their service is HORRIBLE HORRIBLE HORRIBLE.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

24 Feb 2021, 07:11

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply24 Feb 2021, 07:11

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Dewald G's updateReviewer Update

12 Mar 2021, 11:59

Nothing has been completed and that is the reason why I am still waiting

Dewald G's update12 Mar 2021, 11:59

Reviewer Update

Nothing has been completed and that is the reason why I am still waiting