Vodacom Fiber the most useless service ever by a corporate company.

Me again. Today is 13 days since Vodacom disconnected my fiber line without any reason and still also not being able to assist me with reconnecting. Also no feedback from the so called consultant that would have phoned me back after the first complaint. Tired of begging for help, I formally asked Vodacom to give me a VC number as proof of cancelation, so that I can make use of another service provider. Guess what, I have to wait 30 days for a VC number because Vodacoms cancelation process takes 30 days. 30 days to cancel a fully paid up line and give a VC number. I really think this is ridiculous and spiteful. That means for 43 days I am not able to work because of Vodacoms negligence. I cannot go to the office or travel around since I am 24/7 dependent of oxygen and I don't have a mobile machine, but that Vodacom don't take into consideration, and my bill of R5000 plus paid every month on due date that the don't take into consideration. I cannot believe that a big corporate company like Vodacom is giving such pathetic service.