Vodacom Fiber (the most useless)

Vodacom fiber is the most terrible service provider to use, they have no regard for their clients.

I have been off-line since last week Friday, they claimed it was an area outage issue and they gave me a ticked number SR***, I called them again on Monday to follow up, shockingly my ticked was closed because the area outage issue has been resolved and I was not called to confirm if I am able to connect to the internet, I was given other ticked number SR***.

Till today, there is no technician sent to come and resolve my issue, as a small business man running it from home, I am losing money every single day because my internet is down.

what makes it worse is that I have to wait 30 calendar days before I can get other service provider which is ridiculous to say the least