FU
Frans U
1 reviews | Active since Jan 2022
03 Jul 2024, 15:14
Vodacom Fiber Support Sucks.
Vodacom fiber is great and fast and when you want to install the line they work quickly. But moving a line is a Nightmare and makes me want to give up on Vodacom. I have been waiting for a month and nou there customer Support is telling me it will take one more month to sort it out. Meanwhile I am paying for something I can't even use and I won't see my money every again. When jou want to join the company they are quick to help and from that point on they can't care. Hopefully next month this time my Fiber is back in working order but I give up on Vodacom.
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Replies (1)Vodacom's replyOfficial
04 Jul 2024, 07:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Jul 2024, 07:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
