RS
Rob S
1 reviews | Active since Mar 2009
28 Oct 2021, 10:46
Vodacom fiber SUCKS!
My Vodacom fiber connection stopped working. I reported it Saturday night. it's Thursday and I'm still waiting for somebody to fix it. Daily calls to them make no difference. It's time to cancel Vodacom and try somebody with better service.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
28 Oct 2021, 10:48Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Oct 2021, 10:48
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
RS
Rob S's updateReviewer Update
29 Oct 2021, 10:50I send Vodacom the service request number privately but they have not called me as promised. They want to appear helpful but my fiber is still not working. it's time to vote with my wallet.
RS
Rob S's update29 Oct 2021, 10:50
Reviewer Update
I send Vodacom the service request number privately but they have not called me as promised. They want to appear helpful but my fiber is still not working. it's time to vote with my wallet.