KP
Kyle P
1 reviews | Active since Nov 2020
12 Nov 2020, 14:01
Vodacom fiber services
Vodacom fiber relocation services, the definition of sloppy service delivery. Zero communication from Vodacom OR their relocation team and the request was logged over a month ago, along with two escalation requests (both unanswered) to find out an ETA.
*For anyone reading this, you will pay them for a full month of fiber connectivity WITHOUT having connectivity while you wait*
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
13 Nov 2020, 06:51Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Nov 2020, 06:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team