MS
Mogau S
1 reviews | Active since Jan 2017
05 May 2021, 07:49
Vodacom Fiber service is pathetic
The service level Vodacom gives to it's clients is pathetic, I have been fighting with Vodacom regarding them charging me an extra fee for debit orders yet I told them to stop debiting my account and I'll make a transfer every month. They failed to debit my account from the beginning of the contract. Now they say my account is in arrears. Please contact me on *** account details are I***4
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Vodacom's replyOfficial
05 May 2021, 08:32Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 May 2021, 08:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team