Vodacom fiber service - 5 days to activate

Item: Vodacom
Rating: 1
Author: Shalen H

Vodacom fiber team is taking 5 days to activate my fiber line and still not connected

Helpful (0)

Replies (2)

Vodacom's replyOfficial

14 Nov 2020, 13:11

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply14 Nov 2020, 13:11

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Shalen H's updateReviewer Update

16 Nov 2020, 11:37

8 days and still my fiber line is not active.
Vodacom says it will take 24hours for activation (everyday and for the past 8 days)

Shalen H's update16 Nov 2020, 11:37

Reviewer Update

8 days and still my fiber line is not active.
Vodacom says it will take 24hours for activation (everyday and for the past 8 days)