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Stephanus E
1 reviews | Active since Oct 2022
20 Oct 2022, 07:55
Vodacom Fiber ****
I have ordered a fiber line from Vodacom (Special Offer) 5 weeks ago. Installation occured from Openserve but with a fault. I have phoned Vodacom Fiber Call Center more than 10 times now without resolution. Absolutely ******* service.
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Replies (2)
Vodacom's replyOfficial
20 Oct 2022, 08:20Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Oct 2022, 08:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Stephanus E's updateReviewer Update
24 Oct 2022, 11:21No resolution. This is the worst service I have ever received. You seemed to have closed the matter. IT HAS NOT BEEN RESOLVED!
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Stephanus E's update24 Oct 2022, 11:21
Reviewer Update
No resolution. This is the worst service I have ever received. You seemed to have closed the matter. IT HAS NOT BEEN RESOLVED!